What the clinic currently describes
On September 27, 2026, the clinic website described bilingual consultations, follow-ups and paperwork, with compounded semaglutide and tirzepatide among its offerings. It named Lion MD as a clinical partner and listed several pharmacy organizations. The website presents an online intake followed by clinician review and pharmacy fulfillment if prescribed.
Language support throughout care could be valuable when someone needs to discuss symptoms, costs or an unclear prescription label. That benefit should extend beyond the marketing page. Ask which language is available in the actual visit, pharmacy instructions and support channel. We did not complete intake or assess the quality of translation or clinical communication.
Keep the base offer separate from a longer plan
The product menu displayed monthly injection prices of $269 for compounded semaglutide and $359 for compounded tirzepatide. It also advertised longer-plan equivalents and a first-program promotional code. Those are different price presentations; none should be reported as the unconditional cost for every enrollee.
Obtain the selected term, total collected, supply included and next charge in one written summary. If financing is offered, its payment schedule is another layer of the comparison. This review records the public menu at a particular time, not a completed checkout or an assurance that a quoted treatment is available in every state.
The policy separates three important moments
The refund policy provides a full refund before a prescription is issued or when treatment is not approved. After prescribing but before shipment, it provides a refund minus an $80 telemedicine fee, with discretion to reduce or waive that fee. Once medication has shipped, that shipment is not refundable under the stated policy.
This is more informative than a general cancel-anytime statement because it connects a request to an actual order stage. Ask support which stage your order has reached and retain the response. A change in future care and a refund of an already processed service are separate questions.
Prepaid cancellation has its own provision
For six- and twelve-month prepaid plans, the same policy says the unshipped remainder can be refunded after one or more shipments. It lists phone, email and the patient portal as cancellation channels and says cancellation takes effect upon confirmation. Approved refunds are described as returning to the original payment method within five to ten business days.
Keep the shipment history, cancellation request and confirmation together. Those records help identify the portion being discussed. We have not tested the policy in practice, and a stated processing window is not evidence that every refund arrives within it. Readers should also distinguish company processing time from any additional bank delay.
What this review can establish
The useful public features are bilingual service descriptions, named care partners and a staged cancellation policy. Outstanding checks include the precise plan charge, pharmacy assigned to a particular prescription and state-specific eligibility. A shared clinical platform or pharmacy network should not be mistaken for proof of an entirely separate medical organization.
Compounded products are not FDA-approved, and branded-drug trial results do not establish outcomes for this service. Our headline-checking guide explains why dates and evidence type matter. This is new coverage of a provider’s published offer; it does not establish a launch date or document firsthand treatment results.
Common questions
When can the $80 fee apply?
The policy places it after a prescription has been issued but before medication ships. It says the clinic may reduce or waive the fee.
Can an unshipped part of a longer prepaid plan be refunded?
The policy provides for refunding the unshipped remainder of six- and twelve-month plans. Confirm the order stage and keep the cancellation confirmation.
Sources and fact-checking
Sources checked 2026-09-27. Company pages document their own published terms; government and research sources provide context. This is a review of published information, not a hands-on service test or a clinical evaluation. Prices and availability can change.