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MEDVi at a Glance
- What it is
- Received an FDA warning letter for misbranded compounded GLP-1s in February 2026, and holds an F rating from the BBB
- Medication type
- Compounded only
- Medications offered
- Compounded semaglutide (injection)
- Compounded semaglutide (oral tablets)
- Compounded tirzepatide (injection)
- Non-GLP-1 oral plans built around metformin
- Pricing
- Semaglutide $179 first month then $299/mo; tirzepatide $279 then $399/mo; no separate membership fee
- Insurance
- Cash-pay. Compounded medication is never covered by insurance.
- Date reviewed
- August 7, 2026
How we scored it
Scores follow the published rubric in our provider comparison methodology.
Medical Disclaimer
We're not doctors, and this review is not medical advice. GLP-1 medications are prescription-only and require evaluation by a licensed healthcare provider. What works for one person may not work for another, and only a clinician who knows your history can determine whether a medication is appropriate for you. See our full medical disclaimer.
What Is MEDVi?
MEDVi is a Newark, Delaware telehealth company selling compounded GLP-1s, and it is one of the larger operators in the category by volume. Its pricing is straightforward enough: a discounted first month followed by a higher standing rate, with no separate membership fee. On the surface it presents well, and it carries LegitScript certification and a strong Trustpilot score across a very large number of reviews.
Two matters of public record complicate that picture considerably, and we think a reader deciding whether to hand over payment details should see both before anything else.
The first is regulatory. On 20 February 2026 the FDA issued MEDVi, LLC a warning letter (reference 721455) following a December 2025 review of its website. The FDA objected to claims including "Same active ingredient as Wegovy® and Ozempic®" and "Same active ingredient as Mounjaro® and Zepbound®", on the basis that they implied the compounded products had been FDA-approved or evaluated for safety and effectiveness when they had not. It also found that product images displayed labels bearing the MEDVi name, suggesting MEDVi was the compounder when it was not. The FDA concluded the products were misbranded drugs introduced into interstate commerce in violation of federal law. The letter formed part of an enforcement action covering 30 telehealth companies.
The second is the complaint record. The Better Business Bureau rates MEDVi F and does not accredit it, and its profile records 682 complaints together with an explicit "failure to respond to 100 complaints filed against business" — which is the stated basis for the rating. Set against that, MEDVi holds roughly 4.4 out of 5 across more than 11,000 Trustpilot reviews. Both things are true at once, and the gap between them is itself informative: a company can satisfy most customers while leaving a very large absolute number of disputes unanswered.
How the Program Works
- Consultation process
- Online intake questionnaire with review by a licensed clinician. No insurance is required, and free shipping is advertised.
- Eligibility
- Clinician-assessed through the intake questionnaire. MEDVi does not publish a BMI threshold.
- Provider involvement
- Licensed providers review and prescribe. MEDVi does not name a medical director. Note that the FDA specifically found MEDVi was not the compounder of the products pictured on its own site under its own name.
- Lab requirements
- Not published as a universal requirement.
- Pharmacy fulfillment
- Compounded medication from partner compounding pharmacies, which MEDVi does not name. This is the specific issue the FDA raised: product images showed labels bearing the MEDVi name, implying MEDVi compounded the medication when it did not.
- Shipping frequency
- Monthly, with free shipping advertised. Some subscriptions are billed two or more months at a time.
- Support services
- Care-team access. MEDVi is medication-focused rather than coaching-led. Support responsiveness is a dominant theme in its complaint record.
MEDVi Pricing
- Membership fee
- None. Earlier third-party reports of a $99/month membership fee do not match current reporting, and MEDVi's own pages state there is no membership fee. Treat the medication price as the whole price, and confirm at checkout.
- Medication fee
- Compounded semaglutide injections at $179 for the first month and $299/month thereafter. Compounded semaglutide tablets at $249 rising to $369. Compounded tirzepatide at $279 for the first month and $399/month thereafter.
- Cancellation policy
- Through the patient portal, with reporting indicating at least 72 hours' notice is required before the next billing date. Cancellation difficulty is among the most frequently reported problems with this company, so cancel early rather than on the renewal date and keep written confirmation.
- Refund policy
- Restrictive. The money-back guarantee requires at least five months on the programme and is paid less a 25% doctor consultation fee. MEDVi's published policy also states that where a subscription is charged two or more months at a time, you are refunded for months in which no medication was shipped. Compounded medication is not returnable once dispensed.
- Insurance
- Cash-pay. Compounded medication is never covered by insurance.
- HSA / FSA
- Commonly HSA/FSA-eligible. Confirm with your plan administrator.
Pricing details worth knowing
- The advertised entry price is a first-month rate in every case. Budget the standing rate — $299 for semaglutide, $399 for tirzepatide — as your real monthly cost.
- The membership-fee question that clouded earlier reporting appears settled: there is no separate membership fee. The step-up from month one to month two is the thing to plan for instead.
- The money-back guarantee requires completing at least five months on the programme, and refunds are issued less a 25% doctor consultation fee. Reporting indicates this requirement moved from three months to five, so read the current terms rather than any summary.
- Some subscriptions are billed two or more months at a time. MEDVi's published policy states you are refunded for months in which no medication shipped.
- Unauthorised charges and cancellation difficulty are the most common themes in MEDVi's complaint record. Screenshot your plan terms and renewal date at checkout.
Prices change. Every figure above was taken from MEDVi's published pages or the named sources at the bottom of this review, as of August 7, 2026. Telehealth pricing in this market changes frequently, and promotional rates expire. Confirm your actual cost at checkout before enrolling.
Pros and Cons
Pros
- LegitScript certified, which is a meaningful baseline check on online pharmacy operations
- Roughly 4.4 out of 5 across more than 11,000 Trustpilot reviews — a very large satisfied base
- No separate membership fee; the medication price is the whole price
- Multiple formats including oral tablets, plus cheaper non-GLP-1 oral plans built around metformin
- Publishes an actual cancellation and refund policy, which several competitors do not
Cons
- Received an FDA warning letter on 20 February 2026 finding its compounded GLP-1 products misbranded
- The FDA found product labels bore the MEDVi name implying MEDVi was the compounder when it was not
- BBB rates it F and does not accredit it, citing 682 complaints and 100 left unanswered
- Entry prices are first-month rates — semaglutide steps up from $179 to $299, tirzepatide from $279 to $399
- The money-back guarantee needs five months on the programme and deducts a 25% consultation fee
- Unauthorised charges and cancellation difficulty recur throughout its complaint record
Who MEDVi May Be Best For
Frankly, few people, given the regulatory record — and only those who have read the FDA letter and the BBB profile and decided the price still works for them
Anyone specifically wanting a low-cost non-GLP-1 oral plan rather than compounded semaglutide or tirzepatide
Limitations
Read the FDA warning letter before you decide. It is public, it is short, and it is the single most useful document about this company. Search the FDA warning letter database for "MEDVi, LLC" or reference 721455.
The 682 BBB complaints matter less than the 100 unanswered ones. A company that does not respond to disputes is a company you may struggle to reach if something goes wrong with your billing.
Do not rely on the money-back guarantee as a safety net. Five months on the programme at $299 is roughly $1,500 before a 25% deduction applies.
Compounded medication carries the regulatory caveats described below, and the FDA has specifically warned about claims equating compounded products with the branded drugs.
About Compounded GLP-1s
The FDA declared the tirzepatide shortage resolved in December 2024 and the semaglutide shortage resolved in February 2025, which ended the window for compounding pharmacies to make large volumes of copies of those drugs (503A pharmacies had until April 22, 2025; 503B outsourcing facilities until May 22, 2025). Many telehealth companies continue to offer compounded GLP-1s prescribed for an individual patient — often as a personalized dose, a microdose, or a formulation combined with a vitamin such as B12 or B6. That practice sits in a contested legal area, and the FDA has continued to act. In a Federal Register notice published on May 1, 2026, the FDA proposed not to include semaglutide, tirzepatide or liraglutide on the 503B bulks list, saying it had not identified sufficient evidence of a clinical need for outsourcing facilities to compound them from bulk substances; the comment period was extended to July 30, 2026. Separately, in February 2026 the FDA issued warning letters to 30 telehealth companies over false or misleading claims about compounded GLP-1s, and it has continued: a further round dated 8 June 2026 — 25 warning letters, posted publicly on 16 June 2026 — reached companies including Medica Weight Loss, FITISH and Roen Health (RoenRx), again over false or misleading claims about compounded semaglutide and tirzepatide that the FDA said made the products misbranded under sections 502(a) and 502(bb) of the FD&C Act. The claims cited included suggesting the products were FDA-approved, implying equivalence to Ozempic, Wegovy, Mounjaro or Zepbound, and asserting the "same active ingredient" or "same results" as the approved drugs. Compounded medications are not FDA-approved, which means they have not gone through the same review as the brand-name products.
None of that is specific to MEDVi — it applies to every provider offering compounded medication. We cover the trade-offs in detail in our guide to brand-name versus compounded GLP-1s.
Alternatives to MEDVi
Ondra Health
Cheaper at $96/mo, names all five of its compounding pharmacies, and has no comparable regulatory record
Read review →NovoCare Pharmacy
FDA-approved brand-name Wegovy at $149/mo — no compounding, no misbranding questions
Read review →Mochi Health
Flat pricing across doses and both halves of the bill published clearly
Read review →vs. CoreAge RX, our top-rated platform
Across the platforms we've reviewed, CoreAge RX remains our highest-rated option for cash-pay patients, with compounded semaglutide from $99/month and tirzepatide from $149/month including free two-day shipping. Whether it beats MEDVi for you depends on the things this review has covered — insurance, medication type, and how much support you actually want.
Frequently Asked Questions
Did MEDVi receive an FDA warning letter?
Yes. The FDA issued MEDVi, LLC a warning letter dated 20 February 2026, reference 721455, after reviewing its website in December 2025. The FDA objected to claims including "Same active ingredient as Wegovy® and Ozempic®" and "Same active ingredient as Mounjaro® and Zepbound®" as implying the compounded products had been FDA-approved or evaluated for safety and effectiveness when they had not, and found that pictured product labels bore the MEDVi name suggesting MEDVi was the compounder when it was not. The FDA concluded the products were misbranded drugs delivered into interstate commerce in violation of federal law. MEDVi was one of 30 telehealth companies to receive such letters. You can read it on the FDA warning letter database.
Is MEDVi legitimate?
It is a real, operating company with LegitScript certification, licensed prescribers and a very large base of satisfied Trustpilot reviewers — roughly 4.4 out of 5 across more than 11,000 reviews. It is not a fake pharmacy. But "legitimate" and "well-run" are different questions, and on the second the public record is poor: an FDA warning letter for misbranding in February 2026, and an F rating from the BBB with 682 complaints and 100 of them unanswered.
How much does MEDVi cost?
Compounded semaglutide injections are $179 for the first month and $299/month afterwards. Compounded semaglutide tablets are $249 rising to $369. Compounded tirzepatide is $279 for the first month and $399/month afterwards. There is no separate membership fee, so the medication price is your whole cost — but the advertised figure is always a first-month rate, and the standing rate is what you should budget.
Does MEDVi charge a membership fee?
No. Earlier third-party reporting suggested a $99/month membership, which conflicted with MEDVi's own no-membership claim; current reporting resolves it in MEDVi's favour. The pricing complication here is not a hidden membership — it is the step up from the first-month rate to the standing rate.
Can I get a refund from MEDVi?
Only under restrictive conditions. The money-back guarantee requires you to have followed the programme for at least five months, and the refund is issued less a 25% doctor consultation fee. Reporting indicates the requirement moved from three months to five. Separately, MEDVi's published policy states that if your subscription is charged two or more months at a time you will be refunded for months in which no medication shipped. Compounded medication is not returnable once dispensed.
Why is MEDVi rated F by the BBB but 4.4 on Trustpilot?
Because they measure different things and draw different populations. Trustpilot collects reviews broadly, including solicited ones from satisfied customers, and MEDVi has a very large customer base. The BBB rating is driven by complaint handling — its profile records 682 complaints and states the company failed to respond to 100 of them, which is the stated reason for the F. A high satisfaction score and a large volume of unanswered disputes can coexist. If your transaction goes smoothly you will likely be happy; the question is what happens if it does not.
Is MEDVi's compounded semaglutide the same as Ozempic or Wegovy?
No, and this is precisely what the FDA warned MEDVi about. Compounded semaglutide shares an active ingredient with the branded products, but it is not FDA-approved and has not been evaluated by the FDA for safety, efficacy or quality. Sharing an active ingredient is not equivalence: the branded products went through clinical trials and FDA review, and the compounded copies did not. The FDA found MEDVi's "same active ingredient" framing misleading for implying otherwise.
Who should not use MEDVi?
Anyone uncomfortable with the regulatory record above, which we would suggest is most readers given that cheaper and better-documented alternatives exist. Anyone who may need responsive support or a refund. Separately, GLP-1 medications are not appropriate if you have a personal or family history of medullary thyroid carcinoma or MEN 2, if you are pregnant or trying to conceive, or if you have had pancreatitis. Common side effects include nausea, vomiting, diarrhoea and constipation. A licensed clinician who knows your history should make that assessment.
The Verdict
MEDVi sells compounded semaglutide and tirzepatide at $179 and $279 for a first month, rising to $299 and $399 after. Two matters of public record should shape how you read everything else about it: the FDA issued MEDVi a warning letter on 20 February 2026 finding its compounded GLP-1 products misbranded and its website claims misleading, and the Better Business Bureau rates it F, citing 682 complaints and a failure to respond to 100 of them.
Opens MEDVi's official site · Verify current pricing there
Compare Every Provider Side by Side
See how MEDVi stacks up against every platform we've reviewed on price, medication type, and what's actually included.
How We Researched This Review
We compiled this review on August 7, 2026 from MEDVi's own published pages plus independent reporting. We have not signed up for this service ourselves, and we say so rather than implying firsthand testing. Where MEDVi does not publish a detail — refund terms, lab requirements, pharmacy partners — we've said that plainly instead of guessing.
Sources
- US Food and Drug Administration warning letter to MEDVi, LLC dba MEDVi, reference 721455, dated 20 February 2026 — website reviewed December 2025; objections to "Same active ingredient as Wegovy® and Ozempic®" and "Same active ingredient as Mounjaro® and Zepbound®" claims; finding that pictured labels bearing the MEDVi name implied MEDVi was the compounder when it was not; conclusion that the products were misbranded drugs in interstate commerce
- FDA press announcement on warning letters issued to 30 telehealth companies over illegal marketing of compounded GLP-1s
- Better Business Bureau profile, MEDVi, 131 Continental Dr Ste 305, Newark DE 19713 — rating F, not BBB accredited, file opened 17 March 2025, 682 complaints filed, and a stated "failure to respond to 100 complaint(s) filed against business" (checked August 7, 2026)
- Trustpilot — approximately 4.4 out of 5 across more than 11,000 reviews
- Third-party pricing reporting: semaglutide injection $179 first month then $299/mo, semaglutide tablets $249 then $369, tirzepatide $279 then $399, with no separate membership fee; five-month money-back guarantee less a 25% consultation fee
- home.medvi.org/cancellation-and-refund-policy — published refund terms including refunds for unshipped months on multi-month billing
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